Ok, there are loads of reasons we can have problems logging in. Most are not related to viruses or technical problems with your computer so don't panic.
1st. Is the problem that your log in screen seems to hang? This is occasionally experienced when the servers are VERY busy, navigate away from the window and try to access the website again in a minute or two. You may find you HAVE logged in, the screen just didn't refresh.
2nd. Clear your cache file. For some reason saved info regarding your browsing history can have a negative effect on revisiting web pages. ALWAYS clear the cache before closing down your PC.
3rd. Try other browsers. Issues with Chrome may not be experienced on Firefox or IExplorer. Updates to deal with security issues can affect how your browsers work.
4th. Make sure you are using the most up to date version. Check out the help section of the browser to find out how to update.
5th. Are you experiencing problems viewing pages as a guest? If pages are slow to load images it is a good sign the website servers as a whole are overloaded. If so, just try again later.
With regards to the "large ads", what I've listed above can't do much about those. Your only options are to try accessing the website in private browsing mode, or safe mode (I don't use iexplore much so I can't really help with whether such a thing exists), this might prevent it.
Other than that, using firefox with an adblocker installed is the only guaranteed way to remove them.
I do hasten to point out, that since ads do not appear on the log in screen this shouldn't be preventing you from logging in.
Permalink | November 19, 2012, 11:50 am