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First of all, I don't think anyone has addressed this (probably because no one has this problem). My group, the International Fan of Lego Debate Club (boy that is a long name), has a bit of a problem. In short, it won't update. So lets say, I want to post a comment. I do type up everything, etc. But then, when I go to click the "continue >" button, I am taken to a page that says "Can't Update group" or something along the lines of that. Now, it will post the comment, but next to the topic name, where it says, "updated today" or "updated Sunday", or whatever, it doesn't change. Also, the activity bar doesn't show me that me, or anyone is writing in the group; though that is not the case.
This problem is slowly killing off my group. I haven't seen a debate club that has lasted this long on the 'pages, but this problem could bring it to its demise. Any help would be appreciated.
Permalink
| July 3, 2013, 11:59 am
I don't think any other group has this problem.
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| July 3, 2013, 10:21 pm
 Group admin 
Quoting Achintya Prasad
First of all, I don't think anyone has addressed this (probably because no one has this problem). My group, the International Fan of Lego Debate Club (boy that is a long name), has a bit of a problem. In short, it won't update. So lets say, I want to post a comment. I do type up everything, etc. But then, when I go to click the "continue >" button, I am taken to a page that says "Can't Update group" or something along the lines of that. Now, it will post the comment, but next to the topic name, where it says, "updated today" or "updated Sunday", or whatever, it doesn't change. Also, the activity bar doesn't show me that me, or anyone is writing in the group; though that is not the case.
This problem is slowly killing off my group. I haven't seen a debate club that has lasted this long on the 'pages, but this problem could bring it to its demise. Any help would be appreciated.


If we could get some "exact wording" of the error message or screen caps that would be very helpful.
Permalink
| July 4, 2013, 2:14 am
Quoting Chris Phipson

If we could get some "exact wording" of the error message or screen caps that would be very helpful.
I've tried to post a comment, for helps sake, and it took me to this address: http://mocpages.com/group_conversation_ACTION.php
What you will see is: "Query for group failed 001"

What appeared when I was taken to the address: "Cannot update group."


Permalink
| July 4, 2013, 2:25 am
Quoting Chris Phipson

If we could get some "exact wording" of the error message or screen caps that would be very helpful.

Alright. Well, firstly, here is a link to the group:http://www.mocpages.com/group.php/22580
And, when I try to post a comment, it says: "Cannot update group"
And this is a link to that page:http://www.mocpages.com/group_conversation_FORM.php?content=&id=&groupid=&topicid=&error=content,
However, like David said, I see the "Cannot Update Group" thing.
Permalink
| July 4, 2013, 10:37 am
Email alerts for that group don't work either.
Permalink
| July 4, 2013, 10:47 am
Quoting michael k.
Email alerts for that group don't work either.

Hmm, yeah, I forgot to mention that. No email updates, not updates on the activity bar; the group is like a ghost.
Permalink
| July 4, 2013, 10:48 am
Quoting Chris Phipson

If we could get some "exact wording" of the error message or screen caps that would be very helpful.

Here's the error message
images.mocpages.com/user_images/56492/1372987252m_SPLASH.jpg
Permalink
| July 4, 2013, 9:05 pm
Just as an update on the situation. We still have can't update group page showing up when we post a comment, but now, a conversation will say, right next to it, "Updated Today". The only problem with that is that topics don't change their position in the list; like, a topic on the bottom of list may say, updated Today, where as the top one might say, updated Saturday. Not sure how much sense that makes; its kinda hard to explain, but you can see it if you visit the Debate Club.
Permalink
| July 5, 2013, 11:10 am
Quoting Achintya Prasad
Just as an update on the situation. We still have can't update group page showing up when we post a comment, but now, a conversation will say, right next to it, "Updated Today". The only problem with that is that topics don't change their position in the list; like, a topic on the bottom of list may say, updated Today, where as the top one might say, updated Saturday. Not sure how much sense that makes; its kinda hard to explain, but you can see it if you visit the Debate Club.

There is a glitch that a convo updated exactly a week ago will say updated today. So the group problem may not have gotten better, it might just be that glitch.
Permalink
| July 5, 2013, 11:16 am
Quoting Halhi 141
There is a glitch that a convo updated exactly a week ago will say updated today. So the group problem may not have gotten better, it might just be that glitch.

.....well, that might be the case. I believe that at least one of the conversations were updated today or yesterday. I really have no idea what is going on, but it is dragging the group down with it.
Permalink
| July 5, 2013, 11:19 am
 Group admin 
I did a test run myself and saw the same problem. I sent Sean an email and will let you know when he gets back to me on it. Hang in there...

~Chris.
Permalink
| July 6, 2013, 6:00 am
Quoting Chris Phipson
I did a test run myself and saw the same problem. I sent Sean an email and will let you know when he gets back to me on it. Hang in there...

~Chris.

Thank you. Its good to know the problem is going to be fixed.
Permalink
| July 6, 2013, 10:33 am
..... And it appears that the group has been fixed! The Debate Club is up and running! On behalf of all in the International Fan of Lego Debate Club, we would like to thank everyone involved with fixing that group!
Permalink
| July 6, 2013, 10:55 am
 Group admin 
Quoting Achintya Prasad
..... And it appears that the group has been fixed! The Debate Club is up and running! On behalf of all in the International Fan of Lego Debate Club, we would like to thank everyone involved with fixing that group!


Yeap, Sean emailed me and told me what the problem was (bug in the system) and that it had been fixed.

All better now so have fun!
~Chris.
Permalink
| July 7, 2013, 12:30 am
Quoting Chris Phipson

Yeap, Sean emailed me and told me what the problem was (bug in the system) and that it had been fixed.

All better now so have fun!
~Chris.

Yes, once again, thank you and Sean, and however else worked to get that fixed! Admins, you can lock this topic up.
Permalink
| July 7, 2013, 12:05 pm
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